Shipping policy

Shipping Policy

Shipping Costs:

• Domestic (USA): Free shipping for all products.
• International: Additional charges may apply.

Order Processing:

• Orders are processed within 5 to 10 business days.

Delivery Times:

• Domestic (USA): Transit time is typically 3-5 days (Monday-Friday).
• International: Transit will take an additional 1 to 2 weeks.

Carriers:

• We use USPS, UPS, FedEx, and DHL for deliveries.

Payment Methods:

• We accept Visa, Mastercard, and PayPal.

Order Cutoff Time:

• Orders must be placed by 11:00 PM to be processed the same day.

Liability:

• While we strive to meet the shipping and delivery dates, we are not liable for any delays in shipments.

Not at Home?

• If the tracking status shows your order as delivered but you haven’t received it, please contact the carrier directly. If issues persist, email us at [store_email], and we will assist you.

Tracking Issues:

• If tracking information is not available due to technical issues, please contact us if you are unable to locate your item.

Order Cancellation:

• Cancellations are accepted within 12 hours of purchase. Email us at admin@tdpmh.store to request a cancellation.

Changing Delivery Address:

• Once an order has been confirmed, it cannot be modified or canceled.

Customer Support:

Thank you for choosing us!